> ## Documentation Index
> Fetch the complete documentation index at: https://help.ratemyflat.co.nz/llms.txt
> Use this file to discover all available pages before exploring further.

# What is ratemyflat?

> An anonymous, verified record of what NZ rentals are actually like to live in.

Rental quality in Aotearoa is mostly self-reported. Landlords sign their own Healthy Homes compliance forms. Listings show the home at its best. You sign a lease without ever seeing how it holds up in a southerly. ratemyflat is a free, tenant-built record of what a home is actually like to live in — so the next person isn't guessing.

## Who it is for

ratemyflat works for everyone with skin in the rental market:

* **Tenants searching:** Look up any NZ address. See the Healthy Homes Score and tenant ratings across heating, ventilation, insulation, draughts, moisture, day-to-day liveability, and the neighbourhood.
* **Past tenants:** Lived somewhere worth talking about? Your review still counts — and it stays anonymous.
* **Owners and property managers:** Good homes stand out. Claim a home you own or manage to verify its quality and show prospective tenants what makes it different.

## What you can do

You don't need an account to browse. Contributing requires a verified profile so reviews stay honest.

### Without an account

* Search any NZ address.
* View the Healthy Homes Score for a home.
* Read tenant reviews across heating, ventilation, insulation, draughts, moisture, day-to-day liveability, and the neighbourhood.
* Check the status of the five Healthy Homes Standards (heating, insulation, ventilation, moisture and drainage, draught stopping).

### With an account

* **Sign up to contribute reviews and verify the homes you've lived in.**
* Claim a home you own or manage to update its profile and add photos.
* Upload documents to verify your tenancy or ownership.

## Anonymous. Verified. Free.

Three things hold the platform together:

1. **Anonymous.** Reviews never carry your name or contact details. Landlords and property managers see what the public sees.
2. **Verified.** A dedicated team reviews tenancy and ownership documents privately, so reviews are based on real experiences and not invented ones.
3. **Free.** Browsing, reading reviews, and contributing are free for everyone, always.

<CardGroup cols={2}>
  <Card title="How ratemyflat works" icon="gears" href="/getting-started/how-ratemyflat-works">
    The verification process and what makes scores trustworthy.
  </Card>

  <Card title="Writing a review" icon="pen-to-square" href="/tenants/writing-a-review">
    How to share your experience anonymously.
  </Card>
</CardGroup>