# ratemyflat

> Help, guides and Healthy Homes resources for ratemyflat — anonymous, verified property ratings for New Zealand renters and homeowners.

## Docs

- [Accuracy and corrections](https://help.ratemyflat.co.nz/data/accuracy-and-corrections.md): How to report inaccuracies in home data or review content.
- [How scores are calculated](https://help.ratemyflat.co.nz/data/how-scores-are-calculated.md): How ratemyflat aggregates tenant reviews, documents, and public records into a Healthy Homes Score.
- [Verified vs unverified reviews](https://help.ratemyflat.co.nz/data/verified-vs-unverified-reviews.md): How verified and unverified reviews differ — and why one carries more weight.
- [Where our data comes from](https://help.ratemyflat.co.nz/data/where-our-data-comes-from.md): The sources that power Healthy Homes Scores on ratemyflat.
- [How ratemyflat works](https://help.ratemyflat.co.nz/getting-started/how-ratemyflat-works.md): Understanding how we use tenant insights and verification to score NZ rental homes.
- [Privacy & anonymity](https://help.ratemyflat.co.nz/getting-started/privacy-and-anonymity.md): How we protect your identity while ensuring an honest picture.
- [What is ratemyflat?](https://help.ratemyflat.co.nz/getting-started/what-is-ratemyflat.md): An anonymous, verified record of what NZ rentals are actually like to live in.
- [Draught-stopping standard](https://help.ratemyflat.co.nz/healthy-homes/draught-stopping.md): How to stop heat from escaping through gaps and fireplaces.
- [Heating standard](https://help.ratemyflat.co.nz/healthy-homes/heating.md): Fixed heating requirements for the main living room.
- [Insulation standard](https://help.ratemyflat.co.nz/healthy-homes/insulation.md): Required R-values for ceiling and underfloor insulation.
- [Making a complaint](https://help.ratemyflat.co.nz/healthy-homes/making-a-complaint.md): How to resolve disputes and enforce your rights under the Healthy Homes Standards.
- [Moisture and drainage standard](https://help.ratemyflat.co.nz/healthy-homes/moisture-and-drainage.md): Preventing ground moisture and ensuring efficient drainage.
- [Healthy Homes Standards overview](https://help.ratemyflat.co.nz/healthy-homes/overview.md): Everything you need to know about the five minimum standards for NZ rental homes.
- [Changes requiring your landlord](https://help.ratemyflat.co.nz/healthy-homes/remediation/changes-requiring-your-landlord.md): The structural Healthy Homes work only your landlord can fund and arrange.
- [Finding a specialist and subsidies](https://help.ratemyflat.co.nz/healthy-homes/remediation/finding-a-specialist.md): Who to hire for Healthy Homes work and what funding is available in NZ.
- [What tenants can do](https://help.ratemyflat.co.nz/healthy-homes/remediation/what-tenants-can-do.md): Practical ways to make your home warmer and drier while you wait for landlord remediation.
- [Ventilation standard](https://help.ratemyflat.co.nz/healthy-homes/ventilation.md): Requirements for windows and extractor fans to prevent mould.
- [Claiming your home](https://help.ratemyflat.co.nz/homeowners/claiming-your-home.md): How owners and property managers claim a home on ratemyflat to manage its profile.
- [Managing your home's profile](https://help.ratemyflat.co.nz/homeowners/managing-your-profile.md): How to update home details, upload evidence of quality, and respond when reviews are reported.
- [Verifying ownership](https://help.ratemyflat.co.nz/homeowners/verifying-ownership.md): Documents that prove your relationship to a home and unlock management features.
- [ratemyflat help centre](https://help.ratemyflat.co.nz/index.md): Anonymous, verified reviews of New Zealand rental homes — and the Healthy Homes resources to back them.
- [Searching for a home](https://help.ratemyflat.co.nz/tenants/searching-for-a-home.md): How to find a home, read its Healthy Homes Score, and understand the public profile.
- [Verifying your tenancy](https://help.ratemyflat.co.nz/tenants/verifying-your-tenancy.md): How to prove you lived in a home and give your review more weight.
- [Writing a review](https://help.ratemyflat.co.nz/tenants/writing-a-review.md): How to share your rental experience anonymously and help the next tenant.
- [Your contribution limit](https://help.ratemyflat.co.nz/tenants/your-contribution-limit.md): What unverified and verified accounts can each do on ratemyflat.

## Optional

- [Visit ratemyflat](https://ratemyflat.co.nz)
- [Status](https://status.ratemyflat.co.nz)