ratemyflat distinguishes between verified and unverified reviews so the Healthy Homes Score reflects evidence-backed experience, not just opinion. Both kinds are visible on the home’s profile; verified ones simply count for more.Documentation Index
Fetch the complete documentation index at: https://help.ratemyflat.co.nz/llms.txt
Use this file to discover all available pages before exploring further.
What is a verified review?
A verified review is one where the tenant has uploaded evidence proving they lived in the home. Accepted evidence includes:- A signed tenancy agreement.
- A bond lodgement or refund form.
- A utility bill in their name at that address.
- A letter from a property manager or landlord.
Why verification matters
A verified badge means the feedback comes from someone who actually lived there — dealt with the heating in winter, the bathroom ventilation, the noise from the street.Impact on scores
Verified reviews carry more weight in the Healthy Homes Score than unverified ones. So evidence-backed feedback has the largest hand in shaping a home’s reputation — which is what makes the score useful to the next person looking.Unverified reviews
Unverified reviews are still useful and stay public on the home’s profile. They just have less impact on the overall score because the relationship to the home hasn’t been confirmed. When researching a home, look for the Verified badge.How to verify your review
- Submit your review: Rate the home and share your experience.
- Upload evidence: From My Homes, open the home and upload a verification document.
- Review process: The verification team checks the document against your tenancy claim.
- Badge awarded: Once approved, your review carries the Verified badge and counts for more in the home’s score.