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Documentation Index

Fetch the complete documentation index at: https://help.ratemyflat.co.nz/llms.txt

Use this file to discover all available pages before exploring further.

Rental quality in Aotearoa is mostly self-reported. Landlords sign their own Healthy Homes compliance forms. Listings show the home at its best. You sign a lease without ever seeing how it holds up in a southerly. ratemyflat is a free, tenant-built record of what a home is actually like to live in — so the next person isn’t guessing.

Who it is for

ratemyflat works for everyone with skin in the rental market:
  • Tenants searching: Look up any NZ address. See the Healthy Homes Score and tenant ratings across heating, ventilation, insulation, draughts, moisture, day-to-day liveability, and the neighbourhood.
  • Past tenants: Lived somewhere worth talking about? Your review still counts — and it stays anonymous.
  • Owners and property managers: Good homes stand out. Claim a home you own or manage to verify its quality and show prospective tenants what makes it different.

What you can do

You don’t need an account to browse. Contributing requires a verified profile so reviews stay honest.

Without an account

  • Search any NZ address.
  • View the Healthy Homes Score for a home.
  • Read tenant reviews across heating, ventilation, insulation, draughts, moisture, day-to-day liveability, and the neighbourhood.
  • Check the status of the five Healthy Homes Standards (heating, insulation, ventilation, moisture and drainage, draught stopping).

With an account

  • Sign up to contribute reviews and verify the homes you’ve lived in.
  • Claim a home you own or manage to update its profile and add photos.
  • Upload documents to verify your tenancy or ownership.

Anonymous. Verified. Free.

Three things hold the platform together:
  1. Anonymous. Reviews never carry your name or contact details. Landlords and property managers see what the public sees.
  2. Verified. A dedicated team reviews tenancy and ownership documents privately, so reviews are based on real experiences and not invented ones.
  3. Free. Browsing, reading reviews, and contributing are free for everyone, always.

How ratemyflat works

The verification process and what makes scores trustworthy.

Writing a review

How to share your experience anonymously.