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Documentation Index

Fetch the complete documentation index at: https://help.ratemyflat.co.nz/llms.txt

Use this file to discover all available pages before exploring further.

Anyone can browse homes and read Healthy Homes Scores. What you can contribute depends on your account status — and verifying your tenancy unlocks the most useful actions.

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Unverified accounts

As soon as you sign up for a free account, you can start contributing. As an unverified user, you can:
  • Search for any home in Aotearoa.
  • Write a review for any home you’ve lived in.
Unverified reviews are public and helpful, but they don’t carry the same weight in the home’s score as verified ones.

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Verified accounts

Verifying your tenancy proves your feedback comes from first-hand experience. Once verified, you can:
  • Carry more weight: Your reviews count for more in the home’s Healthy Homes Score.
  • Upload photos: Add photos of the home — particularly useful as evidence for compliance (or non-compliance) with Healthy Homes Standards, like photos of heating sources or insulation.
  • Show as Verified: A “Verified” badge appears next to the home in My Homes.

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Why these distinctions exist

The system rewards proof. A verified review is one the platform knows is backed by an actual tenancy — which is what makes the Healthy Homes Score useful to the next person looking. Verification keeps reviews honest without ever making your identity public.
You can start a review today and come back to verify your tenancy later. Your progress is saved automatically.